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Terms of Business
Terms And Conditions
Definitions
Availability of Goods
Our Guarantee
Ordering From Us
Acknowledgment And Acceptance of Orders
Delivery Charges
Insurance
Despatch And Delivery Times
Payment
Easy Payment Interest Free Lay Away Scheme
Valuations And Technical Advice
Terms of Gold, Silver, Bronze etc.
Selling Your Surplus Items
Use of Email To Keep You Informed
Copyright
Privacy Policy
Electronic Disclaimer

Terms of Business
All details of business terms, prices and descriptions of items offered for sale in this shop are current, subject to change without prior notice and replace any previously advertised details.

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Terms And Conditions
These terms and conditions form the basis of the business relationship between you, the customer and us, The Historic Flying Clothing Company. Use by you of our website is conditional on your acceptance of these Terms and Conditions. These Terms and Conditions may be changed without letting you know and it is up to you to check this page for any changes. Your use of our website means that you have accepted these Terms and Conditions.

If you do not accept these Terms and Conditions, you should leave our website now.

You must be over 18 years old to buy goods from this site. If you are under 18, you can only use this site with the involvement of a parent or guardian.

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Definitions
'We' / 'Us' are : The Historic Flying Clothing Company.
'You' are : A visitor to our website / the customer.
'Goods', 'Stock', 'Item/s' are : Any of the items that we offer for sale on our website.

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Availability of Goods
This website is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the website. In the unlikely event that an item has been sold by the time that you place your order, we will inform you by return email. Any payment made will be refunded in full.

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Our Guarantee
All items advertised on The Historic Flying Clothing Company website are of original period manufacture unless stated otherwise. We offer a money back guarantee on all of the goods supplied subject to the terms listed below.

  • Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order. To cancel you must inform us in writing within 7 days from the day after receipt of your order, either by post or email. Returning any item within 7 days will also be taken as notice of cancellation of your order (or part thereof). Please quote your order number on all correspondence. Goods are provided to you on approval and legal title to the goods will not pass to you until the 7 days after the delivery period has expired. On receipt of the goods, The Historic Flying Clothing Company will give you a full refund of the amount paid or an exchange/credit as required provided that it is in the same condition as sent. If returning goods from overseas please request information regarding customs declaration before sending. Failure to do so may incur financial penalties. If an item is not notified to us within 7 days, it will be considered as being sold. We regret that postage costs are not refundable.

  • The refund offer does not apply to any goods purchased in error (including errors in translation of the text of this web site to another language) or on the behalf of a third party. Neither does it apply to any goods that have been damaged, disassembled,cleaned or tampered with in any way after receipt of the goods by the purchaser.

  • We supply items for collectors’ display purposes only and as such, items are not intended for actual wear or use. We do not guarantee the fitting of any clothing,footwear or headgear, nor their suitability for being worn. Where sizes are given they are taken from labels on the item or measurements we have done. Whilst we endeavour to do this as accurately as possible these must be considered as approximate only. Statement of size does not imply suitability for use.

  • The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item has to be returned because it cannot be imported to your country, we can offer other goods to the same value in exchange, less any return postage & import costs incurred by us, but are unable to give a refund.

  • Any returned items paid for via PayPal will be refunded via PayPal in Sterling.

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Ordering From Us
Our website has a fully automated checkout system. Simply add the desired item/s to your shopping bag and procede to the checkout. Once you have selected your location the automated system will calculate the postal costs and offer you various payment methods including immediate online payment (see payment section below). When an item is ordered the price displayed next to it will be replaced with a 'Reserved' banner. This in turn will be replaced with 'Sold' a few days after the order has been despatched.

The Historic Flying Clothing Company is also happy to take orders and reserve items by telephone. This is more suited to cash, cheque and direct bank payments. We recommend that orders requiring PayPal / Credit Card payments be carried out via our automated online check out system although we can send PayPal invoices if required.
Buyer contact details must be supplied with the order, either at the point of order or via email within 24 hours of the order being made, to include an email address, telephone number and first line and postcode of a postal address. If no details are given or forwarded, items will not be reserved.

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Acknowledgment And Acceptance of Orders
No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgment of your order does not constitute acceptance of that order. You may also receive a payment acknowledgment email from PayPal, this again does not constitute acceptance of that order. Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded as swiftly as possible.

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Delivery Charges
All orders are subject to a delivery, packing and handling charge. The correct charges will be automatically calculated via our shopping basket ordering system and are based on the total weight of your order, your location and our normal method of despatch. However, The Historic Flying Clothing Company reserves the right to surcharge any orders that are of extreme weight outside the pre-computed weight tables loaded into the website or that require higher levels of insurance. Potential customers can always check the cost of basic postage within the checkout system before payment is made. Simply add the desired item to your shopping bag, go to ‘View Bag’ and select your delivery location. The appropriate charge will then be displayed.

Orders valued at £46 and under and weighing less than 2kg will usually be sent by Royal Mail 1st class post within the UK (as a letter, large letter, small or medium parcel) or via standard "Small Parcel" airmail to overseas destinations. A certificate of posting will be obtained. Orders valued over £46 and/or weighing more than 2kg will usually be sent by Royal Mail Special Delivery, Insured Parcel Post, "Airsure" Airmail, "International Signed For" Airmail, International Parcel Post, FedEx, UPS or DHL. All orders paid for through PayPal must be sent via a delivery service that obtains a signature as proof of delivery. We will endeavour to select the most appropriate service available but advise that the customer should satisfy themselves as to the method of despatch and level of insurance required. Please contact us if you are in any doubt.

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Insurance
Although we offer a world wide export scheme, and trust and rely on the various delivery systems used to work properly, it must be understood that items are sent entirely at the customer's own risk. We will pack the items carefully to prevent damage, and obtain all relevant despatch documents etc, but in the event of a parcel being lost in transit we will not be liable for such a loss.
Items are sent with a basic level of insurance.

  • 1st class and "small parcel" airmail items are automatically insured up to £46.

  • Special Delivery and "International Signed For" items are usually insured up to £500.

  • International Parcel Force items are normally insured up to £100 only. Higher insurance levels are available but will incur additional charges to those automatically calculated on the website. Once over £200 these charges rise steeply.

  • FedEx, UPS and DHL have basic insurance of £50 but this can be increased up to £2500.

  • Please note that some countries have lower insurance limits than others and in some cases it may not be possible to fully insure goods purchased.

Additional insurance, up to £2500 is available in some circumstances. Please contact us for a quote if this is required. Extra insurance will be charged at cost. Certain fragile items such as clocks,china and glazed documents cannot normally be covered by insurance and are sent entirely at the customer's own risk.

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Despatch And Delivery Times
Orders will normally be made to the address stipulated in your order. However, if paying with PayPal, the order will be sent to the address registered with PayPal. We endeavour to despatch orders as promptly as possible following receipt/clearance of payment. Many are sent out the same day and virtually all within a couple of days of ordering unless we are exceptionally busy. An email is sent on despatch of goods along with tracking information where applicable. In all cases you will be notified of any extreme delay in despatch. Orders received on Fridays are not normally sent out until Monday of the following week. It is the responsibility of the purchaser to track their order and to report back to us via telephone or email if not received within 10 days of despatch.
We use First Class and Parcel Post as a basic inland service. For more valuable goods we use guaranteed next day Special Delivery, 24 and 48 Hour Parcelforce services. Customers are welcome to upgrade to faster postal services if required. Please contact us to discuss your requirements.

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Payment
All payments must be made in British Pounds (££) Sterling. We currently accept payment via the following methods :

  • Credit card payments via PayPal using our user ID david@historicflyingclothing.com. This service carries a 3% charge added automatically to your total order value. If PayPal payments (assuming this is the chosen means of payment) do not accompany an order for whatever reason, the ‘Reserved’ banner on an item will be immediately removed, making it available for re-order or purchase again.

  • Personal Cheques (must be in sterling and drawn on a British bank). These should be made payable to ‘David Farnsworth.’ We reserve the right to clear cheques through our bank prior to despatching goods. We appreciate your prompt despatch of cheques and where none has been received within 5 days will assume the item is no longer wanted and will re-list said item.

  • Postal Orders - crossed and payable to ‘David Farnsworth.’

  • Cash - payments should be made by registered post for your own protection.

  • International Money Orders and Bank Drafts - these must be in British Pounds Sterling and made payable to ‘David Farnsworth.'

  • Direct bank transfer - these must be made in British Pounds Sterling. This service is provided free within the UK but carries a handling charge if paying from overseas. Please contact us for further information and the necessary account details.

Further details of how to pay will be found once you reach the "checkout" section of the website.

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Easy Payment Interest Free Lay Away Scheme
We offer a simple interest free plan to spread the cost of your purchase. On confirmation of your order a 25% deposit is paid with the balance due within a mutually agreed time period. This plan is subject to a minimum order value of £300. Once a deposit has been accepted we will not refund any monies received unless the order is fully paid. We will however, supply goods to the value of monies received, less postage charges incurred. Please contact us prior to ordering if you wish to use this service.

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Valuations And Technical Advice
The Historic Flying Clothing Company can provide verbal and written valuations/appraisals for insurance purposes on an agreed fee basis. We also provide technical advice for television, film and theatre productions. Please contact us for details.

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Terms of Gold, Silver, Bronze etc.
The terms such as gold, silver and bronze are used to describe the colour finish of the item and do not imply, unless otherwise stated, that the said item is manufactured from that metal.

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Selling Your Surplus Items
We are always happy to buy similar items to those listed on this website. If you have surplus items in any quantity, single or complete collections please contact us with a brief description and the prices you hope to achieve.

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Use of Email To Keep You Informed
We will send you emails during the purchasing progress with confirmation emails on receipt of order and when goods are despatched. We may also email or telephone you if we need to contact you regarding your order.
If you register to join our mailing list and receive email, occasionally, we will send you Historic Flying Clothing Company emails. These will inform you of significant new stock updates and other company news.
Our subscription system is fully automated so if you are currently registered to receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the 'unsubscribe' link at the bottom of the e-mail you have received.

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Copyright
We will defend the intellectual property rights in connection with our our website. The logo, all descriptive text and photographs are the property of The Historic Flying Clothing Company and must not be reproduced without prior permission.

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Privacy Policy
Privacy Policy

What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter/Update service.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:


  • To personalise your experience

  • Your information helps us to better respond to your individual needs

  • To process transactions

  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit card/debit card information etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links
Our website may include links to other websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

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Electronic Disclaimer
Due to the complexities of the electronic world regarding this website online shop, we reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.

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